FAQ
Frequently Asked Questions.
Frequently Asked Questions
The National Disability Insurance Scheme, also known as “NDIS”, was introduced Australia-Wide as a new way of supporting people with disabilities through funding, plans, and support. If you are under the age of 65 and need support with everyday activities from another person, then please see our Frequently Asked Questions below, to assist you with the NDIS.
Am I Eligible?
If you are aged between 7 to 65 years, then yes you are eligible. To find out more information, please click here.
How do I get in contact with someone from Holistic Care?
If you would like to get in contact with one of our friendly staff, please contact us on one of the below options:
- admin@holisticcareprovider.com.au
- 1800 000 000
- Or fill out the contact form here
What types of support does NDIS funding cover?
- Daily Personal Activities.
- Transport to enable participation in the community.
- Therapeutic supports including behavior support.
- Help with household tasks.
- Home modification.
- Mobility equipment.
- vehicle modifications.
- Workplace support to allow a participant to successfully obtain or keep employment.
- Help a participant by skilled personnel in aids or equipment assessment, setup, and training.
Not all types of support required by a person living with a disability fall under the responsibility of the NDIS. Please click here for more information.
How long does an NDIA Plan last?
Every NDIS plan is developed to cover supports for up to 12 months. However, if there are significant changes in your situation, or in your health, a new plan can be brought forward or extended.
Managing your plan and funds includes making payments to providers, expense claim processing, invoicing, and monthly reports.
For more information on the NDIS, you can visit www.ndis.gov.au or phone 1800 800 110
What is SIL?
SIL stands for Supported Independent Living where you receive 24/7 support in a shared home.
Important Information:
- Funding individually to each person according to their care needs.
- Assistance with daily life tasks in a group or shared living environment.
- Shared living arrangements of 2-4 participants.
- The NDIS does not fund the cost of rent board and other day-to-day expenses such as food and activities.
- Your rent board and other day-to-day expenses such as food and activities are covered by your disability support pension.
What Services Do We Offer?
To find out our full range of services please click here!
Can I change my NDIS plan?
If your current circumstances change, then yes you can. Should an unknown circumstance occur that affects the support you need, you can either contact the NDIS or your support provider. They will then work with you and review your NDIS plan. Please note that your NDIS plan is reviewed every 12 months which allows you to go over the progress you’ve made towards achieving your goals. This will also help allow you to set new goals for the following year.
I have an NDIS Plan, What do I do next?
If you already have an NDIS plan, and you would like Holistic Care to be your preferred service provider, all you need to do on your end is complete our referral form by visiting the referrals page or alternatively contact us on 1800 880 881.
Who can I speak to for more information?
You can contact the National Disability Insurance Agency (NDIA) – 1800 800 110.
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